Unlabeled Leadership 044: Bob Mosher Delivers Difficult Communications
I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 44, Bob Mosher’s storytelling helps us deliver the truth to executives, hiring smart professionals, and encourages us to remove barriers that limit capabilities.
00:00 Prologue
From public school teaching to consulting with McDonald’s, Bank of America, Herman Miller, Hitachi, Disney University, and Progressive Insurance (to name only a few), Bob has helped executives rethink how they develop talent and provided a countless number of training solutions. Not only does Bob help clients, but he also gives back to the talent-development profession through his stewardship.
01:40 Part 1: Delivering the Truth
As professionals advance to a senior role in an organization, they become more removed from customer-facing interactions. They often rely on other employees to understand what is happening within the organization. Bob shares a story about an executive who makes it safe to deliver messages, even when messages aren’t positive.
07:41 Part 2: Accepting Honest Feedback
During a business meeting in Europe, Bob describes how a subordinate expressed a controversial opinion and what didn’t happen afterward.
14:34 Part 3: Hiring and Enabling Employees
While advising us, Bob shares two stories to explain his advice.
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No transcript available (future enhancement)
Episode links
Bob’s LinkedIn profile, bio, and Twitter
Bob’s websites
Bob’s books
Innovative Performance Support
Bob’s Slideshare: 70-20-10 - Driving Business results through Performance Support
Bob’s HPT Video 2019
HPT Treasures: HPT Practitioner Videos
About Albert Bandura and Vicarious Learning
Grenny et al.’s book, Influencer
Lance Secretan’s book: Reclaiming Higher Ground
Background Music
You can find all the musical tracks at Envato Elements.
01:25 Theme music: Inspiring Uplifting Corporate by mixer_drummer
07:24 Old Box by _Blacksmith_
00:00 Reflective by SilverHoof
14:20 Guitar by SilverHoof
20:33 Fun and Flirtyby BrownHouseMedia
Lead on!