Practical AI Creating a culture of innovation
Mar 8, 2022
Lukas Egger, Head of Innovation Office at SAP Business Process Intelligence, shares his expertise in cultivating innovation cultures across organizations. He discusses the crucial balance between traditional stability and creativity, highlighting the role of innovation labs. Lukas emphasizes the importance of empowering employees to become change-makers while integrating AI to enhance innovation. He provides insights on managing resistance and fostering collaboration, ensuring that every team member contributes to meaningful product development.
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Building an Innovation Team
- Attract innovators by being clear about the type of work and the level of uncertainty involved.
- Promote pioneers to settlers to prevent them from getting stuck and to spread innovation.
Outcome over Output
- Focus on business outcomes and data-driven decisions rather than just deploying AI for its own sake.
- Establish a culture that values data-driven decisions to encourage the use of ML solutions where appropriate.
Incremental vs. Radical Change
- Most value-creating change is incremental, not radical, so focus on getting good at product discovery.
- Support incremental adoption and empower individuals to innovate to build an organization that can handle larger changes.