502. How to Lead Through Struggle: The Balance of Empathy and Tough Love

As a leader, how do you balance empathy with accountability when your employees, partners, or teammates hit a rough patch? In this episode of No Days Off, Brian Gubernick dives into the leadership challenge of supporting people through setbacks while holding them accountable for progress.

Brian shares a real-life example of helping a struggling partner regain momentum and walks through a four-step framework for handling these tough conversations effectively. You'll learn how to: - Start with empathy without reinforcing a victim mindset - Shift focus to what’s within their control - Deliver tough love without disengaging them - Encourage ownership and forward action

Great leaders don’t just tell people what they want to hear—they tell them what they need to hear while ensuring they feel supported. 

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Tune in to this podcast every weekday morning for 10 minutes or less as Brian shares lessons and stories about how to make positive changes in your life and business, one day at a time.

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Meet Your Host:

Brian Gubernick is a visionary leader with over 20 years of diverse business and life experience. Currently the Chief Real Estate Officer for PLACE Inc and Co-Founder of Metrix Masterminds, Brian has held numerous other significant roles in the real estate industry including property investor, Realtor, sales team owner, brokerage operating partner, title/escrow company investor, property management partner, and start-up executive. Brian has also trained and/or personally coached thousands of sales professionals on the tenants of business success, leadership, and personal development. 

Brian’s passion for excellence is matched only by his love for family. He resides in Scottsdale, Arizona, with his wife and two daughters. When he’s not creating exceptional real estate experiences or nurturing his entrepreneurial ventures, Brian can be found enjoying quality time with his loved ones.

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