Leadership Insights from Personal Experience

Willie Walker emphasizes the value of personal connections and handwritten notes, reflecting on how such gestures enhance relationships in both personal and professional spheres. He shares that he regularly sends out birthday cards and thank-you notes, believing that these old-school practices are becoming rare yet impactful. This practice not only demonstrates appreciation but helps build a culture of gratitude within his organization. Walker draws this habit from his mother, who exemplifies the importance of nurturing relationships.