What’s the BUZZ? — AI in Business Enable Next-Level Process Automation With Generative AI (Guest: Jeremy Gilliland)
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Nov 3, 2024 Jeremy Gilliland, Automation & AI Leader at Southern Glazers Wine and Spirits, shares his expertise on integrating generative AI with RPA. He discusses how generative AI can elevate traditional automation methods and offers insights on its potential for IT leaders. Listeners will learn strategies for effective implementation and how to start leveraging these technologies together. Jeremy emphasizes the importance of aligning automation initiatives with business objectives to create meaningful value and enhance operational efficiency.
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Generative AI Expands RPA
- Generative AI expands traditional RPA by enabling broader use cases like automated phone calls with human-like interactions.
- This goes beyond automating repetitive tasks, allowing RPA to handle situations requiring dynamic responses.
Value for IT and Automation Leaders
- Combining Generative AI and RPA offers significant speed-to-market value, enabling faster development of solutions.
- IT and automation leaders must prioritize aligning these technologies with broader business strategies for optimal value.
RPA's Evolution
- RPA isn't dead; it will evolve and integrate with Generative AI, creating a more powerful automation landscape.
- Generative AI enhances RPA's ability to handle complex processes while RPA provides the governance and structure for AI deployment.
