Digitalization Challenges in the Logistics Industry

The podcast also discusses the challenges faced by the logistics industry, including air cargo, in terms of digitalization compared to other sectors. Scholes explains that the physical nature of logistics poses difficulties in digitalizing compared to industries like banking or insurance. The complexity of the supply chain involving multiple partners and the lack of standardization further complicate the digital transformation process. However, Scholes acknowledges progress in certain areas of air cargo, such as digital quotes and bookings, while highlighting the need for further advancements in tracking and digital standardization. He also notes that the COVID-19 pandemic has accelerated the understanding among industry players that digitalization is crucial for overcoming challenges and competition in the logistics sector.