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The COVID crisis has highlighted more than ever the importance of information technology and the tech companies that produce it as many of us work at home, rely on e-commerce, and enjoy streaming video and social media. What is the impact of this on the so-called “techlash” and on broader perceptions of technology companies? What gaps has the COVID crisis exposed in current IT system that need more innovation and investment? And what does all of this say about government’s role in spurring the digitalization of the economy? Rob and Jackie discuss these issues with IT expert David Moschella, a research fellow at the Leading Edge Forum and author of Seeing Digital: A Visual Guide to the Industries, Organizations, and Careers of the 2020s.
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