What makes ordinary people do extraordinary things? A professional soldier, sportsman, explorer, entrepreneur, and philanthropist, Justin Packshaw, talks with Ann on the science of achievement. Justin focuses on the ability to find that something special deep inside when it matters most. It is not a transient, chest-beating form of motivation that fades when the going gets tough, but the discovery of that core drive, which sustains you through the darkest times; an instinct to achieve; a quiet strength. The realization that no-one is super-human, that we are all fragile but understand that as humans we are built to excel. It is about finding that little bit ‘extra’; that vital word that makes the difference between the ordinary and the ‘extra’ordinary.