
Merchantry
The Great Population Dispersion: Part 1 - The Coming Delivery Debacle w/ Vijay Ramachandran
Apr 24, 2021
Vijay Ramachandran from Pitney Bowes discusses the company's history, challenges faced by brands in satisfying consumers, the impact of population dispersion on e-commerce logistics, and strategies in digital advertising. Topics include Pitney Bowes' evolution, scalability challenges, recurring revenue models, and the role of affluent consumers in changing delivery dynamics.
23:06
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Quick takeaways
- Pitney Bowes transformed from postage meters to e-commerce logistics, adapting to evolving consumer needs.
- E-commerce's zero marginal cost contrasts with real-world logistics challenges, emphasizing the need for improved density.
Deep dives
Evolution of Pitney Bowes from Postage Meters to E-Commerce Logistics
Pitney Bowes, known for postage meters, transformed over 100 years into an e-commerce logistics giant. Originally addressing hygiene concerns during the Spanish flu with postage meters, they now offer delivery, order fulfillment, cross-border transactions, and more. E-commerce being vital during the pandemic mirrors its significance back in 1920 during the Spanish flu, highlighting Pitney Bowes' adaptive role in commerce.