Ep. 36: As the CEO of Continental Airlines — a position he accepted when he was only 33 years old — Continental went from ranking last in all of US Airline's key customer service areas to 18th on Fortune's list of "Best Companies to Work For." He continued this trend as the CEO of Burger King, PwC Consulting, and Quiznos.
As a golfer and as a leader, Greg knows how important it is not to let one bad shot, or one bad moment, turn into two.
His acclaimed Harvard Business review article "Right Away and All At Once: How We Saved Continental" led to his book teaching his five steps to transform your business and enrich your life.
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Corporate Competitor Podcast