Communicators often talk about speaking truth to power; the reality is that we find it difficult to address sensitive issues directly and openly. We sat down with Dawn Metcalfe, the managing director of consultancy PDSi and the author of the book and training course HardTalk, on how we can encourage and promote environments where people feel comfortable talking about the challenges they and the organization are facing. Enjoy the podcast, and subscribe to ensure you never miss an episode.