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Smart Talks with IBM

Responsible AI: Why Businesses Need Reliable AI Governance

Oct 17, 2023
Christina Montgomery, Chief Privacy and Trust Officer at IBM, discusses AI accountability with Malcolm Gladwell and Laurie Santos. They talk about AI regulation, compliance in the AI age, and the benefits of transparent AI governance. They also address the challenges of maintaining compliance with data protection laws and stress the importance of trustworthy AI governance for businesses.
26:57

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Quick takeaways

  • Deploying responsible AI requires prioritizing AI governance to build trust with customers.
  • Addressing bias in AI and ensuring transparency through AI governance are crucial for reliable AI systems.

Deep dives

The Importance of Foundational Principles in Using Technology

In this podcast episode, Christina Montgomery, IBM's Chief Privacy and Trust Officer, highlights the significance of having foundational principles when it comes to using technology, particularly artificial intelligence (AI). By aligning technology use with these principles, businesses can build trust and competitive differentiation. Christina emphasizes the need for AI governance to ensure compliance with international regulations and customize AI usage for different industries. She also discusses IBM's approach to AI ethics and the creation of an AI ethics board.

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