5 Minutes to Change Your Life How to communicate more clearly with Dr Michael Gerharz
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Oct 12, 2022 Dive into the art of clear communication with insights from Dr. Michael Gerharz. Discover how leaders and teams can bridge the gap between intention and perception. Explore the 'curse of knowledge' and learn the power of empathy and active questioning. These tools can significantly enhance relationships and foster understanding in any conversation. Tune in for practical tips on simplifying information and ensuring your message truly resonates!
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Clarity Misunderstood in Example
- Taylor was upset because Alex failed a task she thought was clearly communicated.
- Despite Taylor's clarity, Alex missed the urgency and exactness needed.
The Curse of Knowledge
- The curse of knowledge makes it difficult to explain things simply when you know a lot.
- It causes us to assume others understand what we mean, even when they don't.
Use Empathy to Improve Clarity
- Start communication with empathy and use relatable language and examples.
- Ask others to rephrase your message to check understanding and improve clarity.
