Why hallucinations may be a feature, not a bug, in the future of AI?

In this thought-provoking episode, hosts Leslie D’Monte and Jayanth N speak with Anurag Sahay, VP & Global Business Unit Head – AI and Data Sciences at Nagarro, about why AI hallucinations might not be flaws, but indicators of an evolving intelligence paradigm. They explore how most people—and enterprises—still think in linear, deterministic ways, and why that mindset may no longer serve us in the GenAI era. Anurag explains how startups are often better positioned to take bold creative leaps, while enterprises struggle with embracing stochastic systems. The conversation also dives into why observability, not perfection, is the key to scaling AI—challenging conventional assumptions about accuracy, failure, and the true nature of intelligence.