Practical AI Emailing like a superhuman
341 snips
May 20, 2025 
Loïc Houssier, Head of Engineering at Superhuman, discusses the transformative role AI is playing in reshaping email interactions. He emphasizes the importance of user experience and real human workflows in developing tools that genuinely resonate with users. The conversation dives into the challenges of prompt optimization and infrastructures while revealing how AI can streamline email management. Loïc also highlights the shift in user expectations and how agile product development is crucial in navigating these disruptive innovations.
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LLMs Transform Email Clients
- The rise of large language models (LLMs) transforms email clients from speed-focused to smarter, more intelligent tools.
- This shift raises user expectations and challenges what defines a quality AI email product.
Educate Users on AI Prompts
- Educate users on crafting detailed prompts to improve AI feature accuracy and reduce hallucinations.
- Consider sharing prompt libraries within teams to help users produce better AI outputs.
Email Interaction Shifts Toward Conversation
- User expectations for email interaction are shifting from click-based to conversational interfaces with voice and chat AI.
- Despite interface changes, the core concept of an inbox as a focused task list will remain essential.
