#101 Celebrating 10 Years of Growth: Family, Foodservice, and Forging your Own Path with Soom's Amy Zitelman
Aug 1, 2023
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Amy Zitelman, co-founder and CEO of Soom Foods, joins the show to discuss the 10-year journey of her company. Topics covered include starting Soom with her sisters, focusing on the foodservice channel, launching nationally in Sprouts and Whole Foods, the process of rebranding, balancing family and startup growth, and navigating financial challenges.
Soom Foods started with Tahini and successfully expanded into new categories, garnering recognition from top publications like Forbes and The New York Times.
Amy Zitelman, CEO and co-founder of Soom Foods, discusses the challenges and rewards of growing the company while balancing work and family life, emphasizing the importance of a supportive team.
Soom Foods strategically built its distribution network by initially focusing on the food service channel and later expanding into national retail distribution, including partnerships with Whole Foods and Sprouts.
Deep dives
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Zoom Foods celebrates 10 years and expands into new product categories
Zoom Foods, a trusted brand for Tahini and Tahini products, recently celebrated their 10-year anniversary. They started with Tahini and have now expanded into new categories, including snack bites made with dates, Tahini, and oats. Their versatile products can be used in both sweet and savory dishes. Zoom has gained recognition from Forbes, Bon Appétit, and The New York Times. They have grown their distribution through various channels, including food service, online retailers, and third-party e-commerce. Zoom products can be found in Whole Foods, Sprouts, and other retailers.
Amy Zidalin shares insights on growing a family and a startup simultaneously
Amy Zidalin, CEO and co-founder of Zoom Foods, shares her experience of starting the company with her three sisters and growing Zoom while also raising a family. Amy emphasizes the importance of finding a balance between work and family life, acknowledging that there is never a perfect time to have children. She highlights the value of having a supportive team and delegating responsibilities to allow the company to grow. Amy also discusses the challenges and rewards of scaling Zoom, both from a financial standpoint and in terms of raising outside funds for expansion.
Zoom Foods' strategic approach to retail and food service distribution
Zoom Foods has successfully grown its distribution network in both retail and food service channels. They initially focused on the food service channel, partnering with restaurants and small manufacturers nationwide. Building relationships with chefs and receiving positive feedback helped establish Zoom as a trusted brand. As the company gained traction, they expanded into regional and national retail distribution, including partnerships with Whole Foods and Sprouts. Zoom's omni-channel approach, including online sales through Amazon, has contributed to their continued success and revenue diversification.
Lessons in leadership and organizational structure from Zoom Foods
Zoom Foods has implemented the Entrepreneurial Operating System (EOS) to structure their organization and establish clear accountability. They have divided the company into departments and appointed department heads who form the leadership team. This structure allows for focused decision-making and effective execution of goals. Zoom has followed a strategic approach to hiring, identifying roles that align with each founder's skills and responsibilities. They prioritize finding the right people to fill these roles and plan for future growth. Zoom's thoughtful organizational structure has positioned them for success and scalability.
Making it to the 10 year mark as a food business is no small feat, and our friends at Soom Foods just passed their 10 year anniversary. Today we are joined by Soom’s CEO and co-founder, Amy Zitelman. Amy had just graduated from college when she and her sisters started Soom, and since then, her and her sister Jackie were on the Forbes 30 under 30 list, Soom has been featured by Forbes, Bon Appetit, and The New York Times, and they have grown into the trusted brand for tahini and tahini products. I met Amy at a Mental Health for Founders event that I hosted last year and was so impressed with her calm, steady wisdom, so I was so excited to share her insights with all of you in today’s conversation! Make sure to grab Soom products at your local Whole Foods and Sprouts and I’ve linked a great blog post in the show notes where Amy reflects further on 10 years at Soom.
Listen in today as Amy shares about:
Starting Soom with her three sisters
Why Soom focused on the foodservice channel for the first eight years and what it was like to get started and grow the restaurant channel within foodservice
Launching nationally in Sprouts and Whole Foods in the past two years and how they prepared as a business
The process of rebranding to prep for retail
How Amy navigated having 3 children while growing Soom and her tips for growing a family and a startup at the same time
What it’s look liked to grow Soom from a financial standpoint from a story that almost bankrupted the business to what it was like to raise outside funds for the first time in 2021
How Soom has used EOS, or the Entrepreneurial Operating System to scale their team and build an accountability chart