Why So Many People Hate AI — and Why 2026 Is the Breaking Point

Happy New Year! I’ve been off for the holiday — we cranked through a bake-off, a dance party, a family hot tub visit, and a makeshift ball drop in the living room of a snowy cabin — and I’m feeling recharged for (at least some portion of) 2026. So let’s get to it.

I woke to reports that “safeguard failures” in Elon Musk’s Grok led to the generation of child sexual exploitative material (Reuters) — a euphemism that barely disguises how awful this is. I was on CBS News to talk about it this morning, but I made the point that the real question isn’t how did this happen? It’s how could it not?

AI systems are built by vacuuming up the worst and best of human behavior and recombining it into something that feels intelligent, emotional, and intimate. I explored that dynamic in The Loop — and we’re now seeing it play out in public, at scale.

The New York Times threw a question at all of us this morning: Why Do Americans Hate AI? (NYT). One data point surprised me: as recently as 2022, people in many other countries were more optimistic than Americans when it came to the technology. Huh! But the answer to the overall question seems to signal that we’ve all learned something from the social media era and from the recent turn toward a much more realistic assessment of technology companies’ roles in our lives: For most people, the benefits are fuzzy, while the threats — to jobs, dignity, and social stability — are crystal clear.

Layer onto that a dated PR playbook (“we’re working on it”), a federal government openly hostile to regulation, and headlines promising mass job displacement, and the distrust makes a lot of sense.

Of course, this is why states are stepping in. The rise of social media and the simultaneous correlated crisis in political discord, health misinformation, and depression rates left states holding the bag, and they’re clearly not going to let that happen again. California’s new AI laws — addressing deepfake pornography, AI impersonation of licensed professionals, chatbot safeguards for minors, and transparency in AI-written police reports — are a direct response to the past and the future.

But if you think the distaste for AI’s influence is powerful here, I think we haven’t even gotten started in the rest of the world. Here’s a recent episode that has me more convinced of it than ever: a stadium in India became the scene of a violent protest when Indian football fans who’d paid good money for time with Lionel Messi were kept from seeing the soccer star by a crowd of VIPs clustered around him for selfies. The resulting (and utterly understandable) outpouring of anger made me think hard about what happens when millions of outsourced jobs disappear overnight. I think those fans’ rage at being excluded from a promised reward, bought with the money they work so hard for, is a preview.

So yes — Americans distrust AI. But the real question is how deep those feelings go, and how much unrest this technology is quietly banking up, worldwide. That’s the problem we’ll be reckoning with all year long.

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