The Big Tech Show An interview with Eir’s chief executive
Feb 19, 2021
28:48
This week, Adrian sits down with Carolan Lennon to talk through some of the major issues failing Eir.
It’s been a tricky few months for the company, which has attracted white hot criticism over its customer service levels during the pandemic.
It’s also been a successful period in other ways, with its GoMo budget service hoovering up an unusual number of customers (250,000) in just a year, forcing the hand of rivals Three (48) and Vodafone (Clear Mobile).
Adrian goes through the topics, including a personal hobby horse: why operators here persist with the term “unlimited data” when fair use limits still apply.
It’s been a tricky few months for the company, which has attracted white hot criticism over its customer service levels during the pandemic.
It’s also been a successful period in other ways, with its GoMo budget service hoovering up an unusual number of customers (250,000) in just a year, forcing the hand of rivals Three (48) and Vodafone (Clear Mobile).
Adrian goes through the topics, including a personal hobby horse: why operators here persist with the term “unlimited data” when fair use limits still apply.
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