Policies - Why the Are Important and What You Need to Know

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## Episode Summary
Mark Treichel and Todd Miller discuss the importance of good policies in credit unions, their key elements, and how they contribute to high-performing organizations.

## Key Points
1. Importance of policies in credit unions
2. Reasons for having comprehensive policies
3. General thoughts on policy implementation
4. Common elements of good policies
5. The role of board packages in credit union governance

## Guest: Todd Miller
- Former NCUA employee (1987-2021)
- Held roles including examiner, problem case officer, regional capital market specialist, and director of special actions

## Detailed Notes

### Why Credit Unions Need Comprehensive Policies
- Required by regulations
- Ensure compliance with laws
- Serve as training tools
- Set expectations and communicate corporate culture
- Establish standards for behavior and performance
- Keep management accountable
- Help defend against lawsuits

### General Thoughts on Policy Implementation
- Implementation should happen from the top down
- Policies need to be readily accessible to staff
- Keep policies current and up-to-date
- Document and report policy exceptions
- Consequences for not following policies should be clear

### Common Elements of Good Policies
1. Purpose and objectives
2. Establish accountability
3. Risk appetite statements
4. Limits on individual authority
5. System of reports based on risk assessment
6. Systematic review dates

### Importance of Reporting
- Demonstrate compliance with policy
- Show trends over time for context
- Include early warning indicators
- Report on risk limits and policy exceptions

### Board Packages
- Should contain information the board needs to know, not just wants to know
- Reflect the nature and situation of the credit union
- In high-performing credit unions, board packages provide transparency on organizational goals and performance

## Key Quotes
[Include 2-3 key quotes from the "good quotes" section]

## Call to Action
Subscribe to With Flying Colors on your favorite podcast app for more insights on achieving success with NCUA. Visit marktreichel.com to learn more about services for credit unions.