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When we think of growth, we often don’t consider Quality as a cornerstone for enabling it, especially in the SMB space. Perceived quality of your products can lead to poor customer experience, disengaged consumers, and financial implications. All of these factors will have an impact on P&L and slow your growth down. Quality control is of paramount importance for growth for brands seeking the path of D2C.

In today’s episode, we have our guest, Jason Chester who shares his thoughts on how evolving consumer trends are forcing manufacturers to rethink their approach to managing manufacturing processes and how optimizing your operations across the three fundamentals of cost, value and risk will ensure long term growth, competitiveness and ultimately, profitability. For new manufacturing businesses and SMBs with ambitious growth plans, rethinking your approach will enable you to leverage the substantial growth opportunities that exist in today’s global consumer society and the frictionless global market.

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Balancing Boldness: Courage and Responsibility in Faith