Product Ops Chronicles Can you put a price on product ops? with Lindsay Bell
17 snips
Jun 13, 2025 Lindsay Bell, former Head of R&D Operations at Foursquare and a key figure in product ops, discusses the critical role of product operations in delivering high-quality products efficiently. She highlights how product ops adapts to modern business demands while maintaining quality and fostering collaboration. Lindsay also addresses the challenges of quantifying the intangible benefits of product ops, emphasizing its importance in nurturing workplace culture and team effectiveness despite financial constraints.
AI Snips
Chapters
Books
Transcript
Episode notes
Tailor Product Ops to Context
- Product operations must fit the unique context of each organization to provide true value.
- Forcing a rigid model causes short-lived benefits and fails to solve business problems effectively.
Problem Solving Defines Product Ops
- Product Ops is primarily about helping people and teams do their jobs better and smoother.
- The role is defined by problem solving, which varies widely between businesses, requiring adaptability.
Building an Operating Model Anecdote
- Lindsay Bell shares how she develops an R&D operating model by assessing culture, current state, and future state.
- Change management is gradual and requires constant iteration because the job is never done.
