Problem Solvers

How eBay is Fueling Small Business Success with the Power of Capital

May 27, 2025
Avritti Khandurie Mittal, the VP and GM of Financial Services and Payments at eBay, shares insights on how small businesses can overcome financing hurdles. She discusses the challenges sellers face in securing capital, especially during tough times like the pandemic. Avritti highlights eBay's Seller Capital program, which offers transparent financing solutions tailored to unique business needs. She also recounts inspiring stories of successful sellers who leveraged these financial tools to thrive, showcasing the urgent role of capital in entrepreneurial success.
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INSIGHT

Small Business Financing Challenges

  • Small businesses often cannot meet traditional lending requirements due to size and credit history.
  • Their growth is hindered by opaque, rigid, and slow financing processes causing fear and uncertainty.
ANECDOTE

Stephanie Franco's Business Struggles

  • Stephanie Franco's story shows common small business challenges during the pandemic.
  • She lacked capital for inventory and space, reflecting many eBay sellers' struggles.
ADVICE

Prioritize Seller Needs In Financing

  • Design financing solutions with flexibility, speed, and transparency as primary values.
  • Ensure terms are clear and cater to sellers’ unpredictable sales cycles to reduce uncertainty.
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