In this episode, host Taylor speaks with Massella Dukuly, Head of Workplace Strategy + Innovation and Emily Goligoski, Head of Research, SVP from Charter about the practice of building and sustaining high-performing teams. They define key traits, share tips for attracting and retaining talent, and walk through a real case study.

Masella and Emily provide guidance on metrics to track the business productivity of our teams, even advocating that people leaders track employee sentiments around their own level of meaningful impact on initiatives. Highlights for people leaders include: fostering psychological safety to deal with healthy tensions, creating shared expectations, investing in communication practices, and facilitating effective employee surveys. 

Packed with practical advice, this conversation provides a toolkit for fostering the magic of high-performing teams. Subscribe for more insights on the future of work and visit charterworks.com to learn about Charter's offerings.

Mentioned in the Episode:

charterworks.com/pro

Gretchen Spritzer | Ross School of Business

Christine Porath | Georgetown University 

Tuckman Model

Amy Edmondson| Harvard Business School

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Credits

TroopHR Founder: Tracy Avin

Show Producer: Nicole Fealey

Show Host: Taylor Bradley

Note: Transcripts generated by AI.