Business Problems Solved Podcast Empowering Others Through Listening - with Julian Roberts
Lee talks to Julian Roberts, an expert leadership and business consultant (and now fellow podcaster), about how he helps organisations to thrive, and how through listening and employing a technique known as “inner wisdom", he has helped senior and emerging leaders to build resilience, facilitating them to their next level, creating deep self-awareness along the way, and enabling them in times of company growth.
KEY TAKEAWAYS
- Coaching and consulting is the art of listening, and using the “inner wisdom” to discern the key words that indicate the needs of clients.
- The most important component in true listening is to develop a mind-set that steers us towards understanding our conversation partner, instead of simply waiting for your turn to speak.
- Resilience can be developed by becoming more accepting of change. By resisting, we enter survival-mode, which instantly raises defences. Instead, look for the opportunities that change can bring.
- Clean language can help to kick-start conversations. It’s a technique that helps to remove pretence and allows the client to step outside of the experience in order to open up more fully.
BEST MOMENTS
‘You’ve got to shoot for the moon and stars’
’The biggest thing for me is listening’
’Seek first to understand before being understood’
‘It’s like kicking a boat without rudder into the water, to see where it goes'
VALUABLE RESOURCES
Business Problems Solved Podcast
Julian Roberts Consulting - https://www.julianrobertsconsulting.com
Julian Roberts LinkedIn - https://www.linkedin.com/in/julesroberts/?originalSubdomain=uk
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
Lee@leehoughton.com