The Cost of Boarding w Dr. Schreyer & Dr. Canellas
Jan 21, 2025
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In this discussion, Dr. Crafton Schreier, an Associate Professor of Emergency Medicine, and Dr. Maureen Kanaeus, a pioneering researcher on boarding costs, dive into the pressing issue of patient boarding in emergency departments. They reveal its adverse effects on patient care, staff wellness, and hospital finances. With insights from a recent study, they discuss the complexities of pricing patient boarding and the innovative time-driven activity-based costing (TDABC) method. Their conversation emphasizes the need for systemic changes to optimize patient outcomes.
Boarding in emergency departments significantly compromises patient satisfaction, safety, and staff wellbeing, emphasizing the need for systemic changes in management.
The economic analysis using a time-driven activity-based costing approach reveals substantial cost inefficiencies associated with boarding, urging improved resource allocation and communication.
Deep dives
Understanding Boarding and Its Implications
Boarding refers to the practice of holding admitted patients in the emergency department (ED), significantly contributing to crowding issues. This crowding leads to a variety of negative outcomes, including increased ambulance diversions, prolonged hospital stays, heightened violence risk, lower patient satisfaction, and a greater likelihood of medical errors. Financial factors are highlighted as key drivers of this problem, with hospitals often preferring higher reimbursement rates from elective admissions over accommodating emergency admissions. A comprehensive understanding of the financial consequences of boarding is crucial for effectively addressing the challenges faced in emergency departments.
The Need for Financial Assessment in Boarding
Previous research on the financial implications of boarding patients has been limited, with a notable lack of substantial studies addressing this complex issue. Out of nearly 1,200 articles published on boarding in the past five years, only two have adequately analyzed its financial impact, revealing a significant potential benefit for hospitals that could reduce boarding time. Understanding the detailed costs associated with boarding patients helps inform discussions with administrative leaders who primarily communicate in financial terms. The study in question aims to fill this gap, providing essential insights into the economic burdens imposed by boarding on healthcare systems.
Cost Analysis Using Time-Driven Activity-Based Costing
The study utilized a time-driven activity-based costing (TDABC) approach, which offers a detailed assessment of the costs involved in patient care during boarding. This method is resource-intensive and requires comprehensive data collection on staff time, patient interactions, and associated overheads to accurately determine the true costs incurred. By focusing on acute stroke patients, the researchers aimed for consistency in care and cost analysis, despite the challenges inherent in conducting such an intricate study. The findings underscore the importance of having accurate, granular data to illuminate the financial implications of boarding in a healthcare facility.
Outcomes and Recommendations for Improvement
The results revealed significant cost disparities between boarded and inpatient patients, particularly highlighting inefficiencies in staffing and resource allocation. Patients boarding in the ED exhibited less overall care time, yet incurred higher costs than those admitted to dedicated inpatient areas, thereby emphasizing misallocated resources. To effectively address boarding issues, improvements in communication and collaboration between emergency care providers and hospital administration are necessary. Emphasizing the financial and care-related impacts of boarding can motivate systemic changes to enhance patient outcomes and maximize resource utilization in emergency departments.
Boarding plagues Emergency Departments the country (world?) over. It negatively impacts patient satisfaction, staff wellbeing, patient safety, among others. But what does it cost the hospital/healthcare system?
A recent article in Annals tries to answer that question. We sat down with first author and our friendly neighborhood Operations specialist to look at this article and the true cost of boarding.