Early in the vaccine rollouts, 14 clinics in the San Francisco Health Network texted their most vulnerable patients a webform to sign up for COVID-19 vaccine appointments. Dr. Anna Robert, director of primary care, talks with Dr. Josh Sharfstein about how the webform went viral with people from all over the Bay area taking appointments meant for specific individuals, how the clinics addressed the situation, and what they learned about outreach to patients who most need the vaccine but may be hesitant to sign up.
Public Health On Call