Today on the show we have Nik Mijic, Co-founder and CEO of Matik.
In this episode, we discussed the importance of effectively communicating the value you deliver to customers and how to build an ROI calculator.
We also ran through an example of setting up a monthly review with your customers, the data sources to include, and how to set it all up.
As usual, I'm excited you think of this episode and if you have any feedback, I would love to hear from you.
Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
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