Listening is critical to the work of business analysis professionals but it seems like such a passive activity. Why is listening important? How do you listen actively? What are the benefits of listening to your work? And how can you improve your listening skills? Scott and Susan share their experiences in these areas and answer your questions about how to listen effectively.

Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.

Business Analysis Live is hosted by:

Susan Moore, Community Engagement Manager at IIBA
Scott Bennett, Manager, Business Analysis at IIBA

We discuss business analysis topics and answer questions from our live audience. We have a backlog of upcoming topics and we’re happy to take suggestions.

The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at https://www.iiba.org/

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Effective Listening Skills