

487. Deep Dive Into Client Onboarding w/ Brie Chrisman
Jan 23, 2025
Join Brie Chrisman, Founder and CEO of Boss Co, as she shares her expertise in operations management for mental health practices. Learn the essentials of an effective client onboarding process, focusing on communication and follow-up strategies to enhance client experience. Brie addresses common pitfalls during onboarding and discusses the importance of systems to alleviate burnout. Plus, discover valuable tools like Google Forms for data collection and the benefits of using a CRM tool for better inquiry management.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Intro
00:00 • 3min
Exploring Business Growth and Onboarding Strategies in Therapy Practices
02:56 • 2min
Optimizing Mental Health Operations
04:49 • 10min
Streamlining Client Onboarding
14:59 • 19min
Streamlining Client Onboarding with Effective Tools and Communication
33:38 • 3min
Mastering Client Onboarding
36:52 • 17min
Optimizing Client Onboarding and Managing High Inquiry Volumes
54:05 • 4min
Streamlining Client Onboarding with Wise Practice
57:58 • 4min
Enhancing Client Onboarding Through Data
01:01:32 • 4min