Bloomberg Businessweek

Montage International Eyes Bigger Slice of Luxury Travel Market

Oct 27, 2025
Alan Fuerstman, Founder and CEO of Montage International, dives into the booming luxury travel industry with impressive insights. He discusses the company’s expansion plans, including 14 new properties, while highlighting a growing trend in multi-generational travel. Fuerstman addresses challenges like rising labor costs and the impact of immigration policies on staffing. He also reveals Montage's focus on exceptional service, Instagram-friendly designs, and the importance of meeting high customer expectations in the competitive luxury market.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
INSIGHT

Group Bookings Signal Momentum

  • Alan says anecdotal concerns about reduced international travel haven't materially affected Montage performance.
  • Group booking pace into next year is ahead of previous years, indicating momentum.
INSIGHT

Rising Labor Costs Persist

  • Labor costs have risen and remain a challenge across markets, continuing a multi-year trend.
  • Montage monitors associate quality closely because staff are central to the brand experience.
ADVICE

Use Seasonal Visas To Fill Gaps

  • Use seasonal visa programs like H-2B and J-1 to fill staffing gaps at seasonal resorts.
  • Monitor visa policy changes but expect H-2B access to remain usable for Montage's needs.
Get the Snipd Podcast app to discover more snips from this episode
Get the app