In this episode, Peter Lohmann talks with Binsi Das, Managing Director at Sagan Passport, about her incredible journey from virtual assistant to executive leader. Together they unpack what most American business owners get wrong when hiring global talent—and what it actually takes to build high-performing remote teams.

Binsi shares candid insights about communication challenges, cultural barriers, and the overlooked importance of mentorship and context. She also explains why the key to success isn’t “finding your Binsi”… it’s building one.

Whether you’ve worked with remote team members or you’re just starting to explore it, this is a must-listen conversation for anyone leading in today’s global workforce.

Timestamps:

03:12 – Binsi’s background & early career

10:22 – Scaling global talent with Sagan Passport

18:00 - Sponsor: Appfolio

19:38 – What great global employers do differently

24:59 – Using ChatGPT for leadership feedback

27:31 – Recruiting talent through content

34:39 - Sponsor: EZ Repair Hotline

36:24 – Sagan’s internal content challenge

39:49 – Building teams (and assistants) from scratch

44:07 – Cross-cultural communication

50:03 – Supporting remote team members effectively

57:05 – Navigating accent bias in hiring

Learn more & connect with Peter here:

⁠Crane⁠, the private community for property management business owners.
⁠My Free PM Newsletter⁠
⁠RL Property Management⁠

Learn more and connect with Binsi here:

Binsi on LinkedIn

The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

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