Episode 41 - The Power to Pivot: A Case Study

Todd Dennett and Maureen Sweeney, Co-Founders and Partners at Tiller Language Services (TLS) – a globally recognized interpretation and translation agency with big-name clients from across the corporate, government and NGO sectors - join hosts Spencer Horn and Christian Napier to share how a solid business strategy developed in 2014 enabled TLS to innovate through COVID-19 and generate record results (Recorded 13 January 2021).

Chapters:
00:00 PG | Welcome Maureen and Todd!
07:01 Q1 | A carefully crafted strategy
13:18 Q2 | Challenging new ways of working
22:33 Q3 | Cost-savings in a pandemic
28:54 Q4 | Following your own tune
34:50 OT | The outlook for 2021