Expedia/Booking Apps on OpenAI, AI-PMS Funding, & Delta Delays

This week on Good Morning Hospitality, Michael Goldin, Brandy Canaley, and Jamie Lane put OpenAI’s integrations with Expedia and Booking.com to the test — planning full trips through ChatGPT. The crew compares notes on how the AI handled flights, hotels, and recommendations, and where it still falls short of replacing the human touch in travel planning.

Then, they unpack how AI is transforming operations on the back end too, with a look at the $12 million funding round fueling a new generation of AI-powered property management systems. Finally, Delta’s CEO shared that they don't see many flight delays due to the government shutdown, but as we enter Q4 and the shutdown continues, this could all change very quickly.

From booking bots to flight delays, it’s an episode that bridges tech innovation with real-world travel realities.

Presented by ⁠Lodgify⁠

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