How to get your money back if you’ve been a victim of fraud

After years of campaigning from Which?, new rules have been introduced this week to make it easier to get your money back if you’ve been a victim of fraud. So what are the new rules and how do they work in practice?

Which? Money Editor Jenny Ross and Matt Hepburn, Fraud Spokesperson at TSB explain what you should do if you think you’ve been a victim of fraud.

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