Is Culture the Secret Sauce for Higher Ed Performance?

Want to offer an exceptional student experience? First, do the hard—but lasting—work of uprooting the negative aspects of the institution’s culture and reframing the positive aspects in ways that give faculty and staff a voice and a reason to shine.

The CEO is in a unique position to set and enforce clear expectations. After all, what you permit, you promote.

Changing an organization’s culture can take several years, but there is a clear process for bringing faculty, staff, and administrators on board for the long term.