

It’s not about the tech tools; it’s about how you use them: With Kim Curley
12 snips Sep 16, 2025
Kim Curley, the Global Head of Organizational Change Management at NTT DATA, advocates for a human-first approach in AI solutions. She emphasizes that technology should enhance our humanity, not replace it. Kim shares powerful strategies to overcome resistance to change, including the thought-provoking question, "How’s that working out for you?" She highlights the importance of transparency in AI adoption and offers insightful tips on co-creating with teams. Her focus on curiosity and a growth mindset reveals how leaders can cultivate resilience amidst transformation.
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AI Is A Tool To Amplify Humans
- Kim reframes AI as another disruptive tool designed to amplify human capability rather than replace humans.
- She argues technology should serve human experiences and outcomes, not exist for its own sake.
Coach Uses AI As A Quick Sounding Board
- An executive coach used generative AI as a rapid sounding board when she couldn't reach a human confidant.
- She called ChatGPT her "best friend in a hot minute" for quick feedback and stress relief.
Drive Adoption By Making Users Part Of The Build
- Involve users early and give proof points to drive AI adoption and avoid losing productivity.
- Let stakeholders teach each other so teams adopt and then advance the tools themselves.