Growing Through Active Listening and Good Communication With Mike Row of Future Capital

Mike Row is the Chief Revenue Officer of Future Capital, a firm connecting anyone working toward retirement with the tools, services, and guidance they need to retire with confidence. Before Future Capital, Mike spent over three decades at Pershing, acting both as an advocate for clients within the company and as a trusted senior representative of the firm. Throughout his journey, he has gained a well-rounded perspective of wealth and institutional businesses in the financial services industry.

In this episode…

As a financial advisor, are you looking for people preparing for retirement? How can you foster a good relationship and help them navigate their financial futures?

It's most people's dream to retire with confidence. They understand the value of saving for retirement but know little about planning. Through active listening and good communication skills, you can win their trust as an advisor, help them understand their current financial situation, and plan the next steps toward the retirement they want.

In this episode of The Customer Wins, Richard Walker sits down with Mike Row, Chief Revenue Officer of Future Capital, to discuss the value of active listening and good communication in the financial services industry. Mike talks about Future Capital and his professional journey at Pershing, tips for having active listening skills as an advisor, the value of good communication in a business, and the impact of AI on communication.