Key Takeaways

Overview: Taylor defines accessibility as the "design and provision of products, services, environments, and information that can be easily used, accessed, and understood by everyone, especially those with disabilities." At its core, it’s about creating equitable experiences for all.
Accessibility impacts: When noting the impacts of accessibility for organizations and businesses, Taylor explains that it offers ethical, financial, legal, and even SEO-related advantages, highlighting an overlap between accessibility best practices and search optimization. "The more accessible you're making your stuff to humans, the more accessible you're making it to machines.”
Understanding the value: Helping companies understand the value of accessibility can take time, so Taylor explains that he approaches it from multiple angles, including the significant legal benefits. By ensuring products and websites comply with laws like the U.S. Rehabilitation Act and the European Accessibility Act, organizations can avoid fines, reduce legal risk, and maintain access to international markets.
Accommodations: Workplace accommodations can greatly improve employee morale, productivity, and retention by giving people what they need to do their best work. As Taylor puts it, even simple adjustments can "unlock so much potential” and help organizations avoid the high costs of turnover.
Learn more: Taylor describes a new podcast project that aims to educate the community about diverse disabilities while giving people a platform to share their lived experiences. The series will highlight the spectrum of experiences when it launches publicly this month.

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AI Agent & Copilot Podcast: Taylor Dorward Defines Impact of Accessibility in Business, Unlocking Employee Potential