Keys To The Shop : Equipping Coffee Shop Leaders Specific Expectations and Due Dates
For some reason we tend to think people can read our minds. When we communicate generally but expect specific results we are setting ourselves and everyone else up for a lot of tension and confusion.
On today's Shift Break we will dive into the idea of communicating and resourcing your baristas and managers to fulfill specific expectations and using due dates to help give structure to directives and projects.
Related Episodes:
330 : Establishing Systems in Your Coffee Shop
Communicate, Duplicate, Repeat : Key habits that make information stick
301 : Hiring and Training for Excellence
Blog: Good Communication is "For Here"
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