Ep. 60 - The Power of Google Reviews for Law Firms

Did you know getting a 1-star review isn’t really all that bad? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry explore the power of Google Reviews for law firms - the word-of-mouth marketing of the digital age. Hear how to handle negative Google Reviews, proactive strategies for positive Google Reviews, how frequently to monitor Google Reviews, how to perfect empathetic replies, and how to encourage more Google Reviews. Diana’s jealous of Wendy’s and Marc’s still pissed off about law school.

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