How Bloom & Wild have blossomed by delivering exceptional customer experiences with Isobel Mills

In this episode we spoke with  Isobel Mills, Customer Delight Director at Bloom and Wild. 

Isobel discussed how Bloom and Wild are identifying, engaging and nurturing their biggest fans to drive incremental and profitable growth for the business.

Isobel also shared her perspective on the some of the challenges facing CX teams today, and how customer advocacy can be used to tackle them. 

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