Chatbot Design at Robocopy | Interview with Hans Van Dam

Hans van Dam is the co-founder of Robocopy and the Conversational Academy. His goal is to develop and promote the role of the conversation designer. He develops curriculum for the Conversational Academy, lectures at multiple universities, and speaks often at conferences around the world. Hans is a designer, educator, and strategist of chatbots and voice assistants. He helps develop chatbots that are more helpful, natural, and persuasive. In this episode, we talk about Robocopy, Hans’ experience, and how chatbots are changing the virtual game on almost every platform. Listen to this episode in order to learn - Who can potentially become a conversation design? - The skill set required to design great chatbot? - Hans’ Conversational Academy.