Crafting AI User Experiences, What it Means to be an “Artist” and What you should Look for in your next role after a layoff w/ Michael Tinglin, Design Leader, ex 7-Eleven, Atlassian EP 117

Understanding this secret will set you up for success as a product designer in this AI age.

AI is “autocomplete” on steroids in its current form.

On #wayofproduct this week, we're thrilled to have Michael Tinglin back on the show!

Michael is a design leader who has worked at places like 7-Eleven, and Fannie Mae, and recently was Head of Design at Confluence.

He taught me about the non-linear career path, where you can jump between management and IC work depending on your interests.

A designer from Dallas, Texas, Michael has a passion for UX and product design.

Michael brings his unique insights into AI and product design, emphasizing that AI is not “a magic bullet” but a tool that, when utilized thoughtfully, can be transformative.

In this episode, we dive into:

⭐ The state of AI in the media and marketing world and how it's not as “new” as many think.

⭐ The importance of not just adding AI for the sake of it but ensuring it adds real value and ROI.

⭐ How AI might be the next phase of true personalization in e-commerce, moving beyond creepy ads to genuinely valuable recommendations.

⭐ The conversation around strategy in design and product management and how agile is often a tactic rather than a strategy.

⭐ Michael's perspective on innovation as a business growth mechanism and how companies like Berkshire Hathaway transformed from furniture stores to investment giants through innovative thinking.

Subscribe and find where to listen to “The Way of Product” at

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Hi! I'm Caden Damiano; I'm an interaction designer, collaboration coach, and lifelong student of the craft of product development.

I believe that product development is a liberal art, meaning you must experience multiple disciplines and perspectives to know how to make something that customers tell their friends about.

In short, I believe great products have free word-of-mouth marketing.

Follow me here on LinkedIn for daily clips from my interviews with product professionals.

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#AI

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