Launching and sustaining a successful business transcends merely mastering the financial and operational dimensions. It's an expedition into understanding the heartbeats of both customers and employees, as people form the cornerstone of any enterprise.

My enlightening conversation with Tom Walter illuminates this journey, showcasing his extensive business wisdom accrued over time.

In this episode, I delve into Tom's compelling narratives about the intrinsic tether between a robust company culture and the thriving pulse of business success.

INTERVIEW QUOTES:

07:48 - “I had a passionate hatred for bosses.” - Tom Walter

21:15 - “He pulled a card out of his pocket and handed it to me. It was the core values of the company. He said, ‘This is what makes us different and unique.’ And he said, ‘This is why I want to work here.’” - Tom Walter

36:15 - “Employee engagement is the emotional commitment an employee has to its organization's values, vision, and mission.” - Tom Walter

37:47 - “The biggest enemy for discretionary thoughts (from an employee and employee engagement) is disruptors.” - Tom Walter

39:05 - “I never [heard you] talk about the rules you set up, just the outcomes.” - Tom Walter

45:05 - “I don’t think most employees want an ESOP. I think what most employees want is the privilege of being an owner. And that means money.” - Tom Walter

INTENTIONAL GROWTH™ RESOURCES:

• Intentional Growth™ Podcast Archives: Archive of 356+ episodes and counting. Get access to the entire library HERE. We'll be adding a searchable tagging feature later on this year.
• IG Financial Scorecard: Get your Intentional Growth™ Score that grades you on how well you are viewing - and running your business like a financial asset. Get your results and 5 case study videos HERE.
• Intentional Growth™ Academy: 71 Videos, 9.5 hours of content, 20+ exercises. $995 for subscribers [normally $1,495] HERE
• Q4 Nov. 2024 Intentional Growth™ Boot Camp: Two-day workshop with 25 other owners on November 8th and 9th in Minnesota at Bethel University. Learn more HERE.
• Minnesota CEO Exchange: Content + Panel, Networking, and Happy Hour with 100 Entrepreneurs. Mark your calendar, it's September 20th. Topic and location TBD. We'll keep you posted and let you know mid July.
• Q3 2023 Economic and M&A Update: with ITR Economics, ButcherJoseph, and the National Center for the Middle Market HERE