#1254 Rahul Vohra on 7 Email Hacks To Be More Productive
Oct 5, 2023
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Rahul Vohra, founder & CEO of Superhuman, shares email hacks for productivity, importance of responsiveness, bad vs good founders, and the mission behind Superhuman. Tips include using keyboard shortcuts, setting email used-by date, and utilizing meditation for focus. Understanding the challenges of competing with free email services and the value proposition of Superhuman.
Being responsive to emails is crucial for startup founders and influences the team's productivity and overall success.
Efficient email management can be achieved through strategies like archiving, using keyboard shortcuts, and setting a used-by date for emails.
Superhuman differentiates itself by focusing on speed and becoming the go-to email client for professionals and teams.
Deep dives
The Importance of Email for Startup Founders
Being responsive to emails is crucial for startup founders as it sets the bar for the organization and influences the team's productivity. The best founders reply to emails in minutes, while struggling founders take days. The faster and more responsive founders are, the faster their teams will be. This responsiveness also impresses investors and helps in building a more productive company.
Tips and Tricks for Efficient Email Management
Rahul Vora shares several tips for managing emails more efficiently. He advises against spending time labeling or filing emails and instead suggests archiving and using search. He emphasizes the use of keyboard shortcuts to save time and estimates that switching to them can save up to 17 work days per year. Setting a used-by date for emails and archiving anything older than that can help achieve inbox zero and reduce clutter. Rahul also recommends organizing the inbox based on streams and processing them independently. Lastly, he talks about setting follow-up reminders for important emails and using an email client like Superhuman that allows for inbox organization and stream separation.
Culture of Customer Focus and Continuous Improvement
Superhuman emphasizes a culture of customer focus and continuous improvement. They gather insights from customer feedback and interviews to inform their product development process. By maintaining a CRM database and analyzing customer conversations, they efficiently prioritize features and bug fixes. They strive to close the loop with customers by informing them when their requested features are shipped. Superhuman also encourages a mission-oriented approach to hiring, where candidates align with the company's vision and values. They have expanded their hiring practices to include talent from outside the Bay Area, such as Canada and Mexico. These changes have led to the recruitment of high-caliber talent and a more dedicated team.
Enhancing Productivity Beyond Email
In addition to email management, Rahul highlights the importance of meditation for enhancing productivity. Adopting a consistent meditation practice has made him happier, more creative, and better able to focus for extended periods of time. He encourages founders and professionals to prioritize self-care practices that yield significant results. This can lead to improved overall productivity and mental well-being.
Superhuman's Value Proposition and Market Segmentation
Superhuman differentiates itself in the competitive email market by positioning itself as the fastest email client. The core value proposition is speed, catering to individuals who receive a high volume of emails and require efficient email management. Superhuman aims to be the go-to product for professionals and teams who need exceptional email productivity. The company continuously improves its product based on customer feedback and expands its user base to include wider market segments.
Rahul Vohra is the founder & CEO of Superhuman, the fastest way to do email. This conversation was recorded at the BUILD Summit in New York. In the conversation, Rahul reveals email hacks to be more productive, why responsiveness is so important, bad founders vs good founders, and why he built Superhuman.
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