Walking Your Talk | Culture Change & Leadership 36: Culture shaping series - Encouraging gives others the courage to be their best
Jan 20, 2020
Explore the power of encouragement in shaping culture and influencing behaviors. Learn how recognizing and praising desired behaviors early on can create a positive and inclusive culture. Discover the pivotal role of early adopters in driving cultural change and fostering a customer-centric culture.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Exploring the Power of Encouragement and Behavior Shaping in Culture Building
02:39 • 3min
Shaping Behavior Through Encouragement and Creating a Tipping Point
05:57 • 2min
Driving Cultural Change through Encouragement and Early Adoption
07:36 • 2min
Building a Customer-Centric Culture through Individual Encouragement
09:57 • 3min