The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis 13 Ways AI Will Change Consulting and Professional Services
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May 9, 2025 Discover how AI is revolutionizing the consulting and professional services landscape. The discussion highlights 13 impactful changes, from transforming internal operations to evolving client advisory roles. Smaller practices are emerging as leaders, fostering trusted relationships and new business models. There's a notable shift towards results-driven pricing, emphasizing the importance of timely data and trust in service delivery. The ongoing need for skilled professionals remains vital, even amidst the AI surge.
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Enduring Core of Consulting
- Some core principles of consulting will remain despite AI advances, like the demand for skilled people to solve hard problems.
- Enterprises value external validation and the aggregated experience consulting firms provide across industries.
AI Disrupts Traditional Billings
- AI will eliminate entire categories of current consulting work, especially in discovery and routine legal or accounting tasks.
- Firms clinging to outdated revenue lines risk failure; adapting to new AI-driven services is crucial.
Expand Downmarket with AI
- Consulting firms should expand downmarket by offering lower-priced AI-augmented services to mid-market and SMEs.
- AI allows delivering quality services at scale, increasing total addressable market and collaboration opportunities.