117 Fitness Business Intensive Paul Brown on Retention 2 of 4

• Retention tools that have lasted the test of time
• Whats missing from our current retention programs
• Tips for improving member retention

Known globally as Mr Retention for his ground-breaking work in member retention, exercise adherence and membership growth, Paul Brown is the creator of the Face2Face Retention Systems which are the standard operating procedure for several of the world’s most successful and prestigious health club groups with many millions of success stories to date and growing rapidly.