Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders Smarter Support, Stronger Systems: Scaling Franchise Operations with AI
Jul 29, 2025
44:23
The Advisory Board Podcast — Featuring Tushar Mishra, Co-Founder & CEO of Delightree
Episode sponsored by ClientTether — big thanks to them for supporting the franchise community.
In this episode, host Dave Hansen sits down with Tushar Mishra, Co-Founder and CEO of Delightree, to explore how franchisors can stop talking about AI and actually start using it. From automating franchisee support to enabling data-driven coaching, Tushar shares practical, no-hype strategies to make AI an everyday operational advantage—not just a buzzword.
You’ll also hear how Delightree’s tech-first approach is streamlining multi-unit operations across 5,000+ locations, and why your operations team might be sitting on a goldmine of untapped efficiencies.
Here’s what you’ll learn:
AI Without the Fluff: Tushar breaks down what’s actually working in franchise systems today—from SOP-powered AI search to real-time support deflection.
Stop Answering the Same Question Twice: Learn how franchisors are cutting 50% of incoming franchisee questions by transforming ops manuals and training docs into smart, searchable systems.
Just-in-Time Learning: Gen Z doesn’t want e-learning PDFs. Tushar explains how Delightree is enabling short, actionable, multilingual training that fits the modern workforce.
FBCs Supercharged: Discover how AI can prep franchise business coaches with instant, data-backed insights—so they coach smarter, not harder.
Data-Driven Onboarding: With mapped rule-based workflows, AI companions, and actionable triggers, Delightree’s onboarding toolkit ensures new owners ramp up with clarity and confidence.
Predictive Coaching & Churn Prevention: Tushar unpacks how AI tools can flag underperforming units before they go off the rails—and how you can course-correct early using signals from POS data, audits, reviews, and training compliance.
Memorable Quotes:
“Half of support tickets come from franchisees asking for information they already have—but can’t find. AI solves that instantly.”
“AI doesn’t replace coaching. It just makes your best coach 10x more effective.”
“Don’t start with AI. Start with a business problem. The right AI will follow.”
Connect with Tushar:
📧 tushar@delightree.com
🔗 delightree.com
Don’t miss this one if you're ready to ditch the AI hype and finally make it useful—especially for multi-unit ops, support-heavy systems, and FBCs running on caffeine and spreadsheets. Tushar’s insights are smart, scalable, and ready to implement today.
#franchiseops #aiforfranchising #franchisegrowth #delightree #clienttether
Episode sponsored by ClientTether — big thanks to them for supporting the franchise community.
In this episode, host Dave Hansen sits down with Tushar Mishra, Co-Founder and CEO of Delightree, to explore how franchisors can stop talking about AI and actually start using it. From automating franchisee support to enabling data-driven coaching, Tushar shares practical, no-hype strategies to make AI an everyday operational advantage—not just a buzzword.
You’ll also hear how Delightree’s tech-first approach is streamlining multi-unit operations across 5,000+ locations, and why your operations team might be sitting on a goldmine of untapped efficiencies.
Here’s what you’ll learn:
AI Without the Fluff: Tushar breaks down what’s actually working in franchise systems today—from SOP-powered AI search to real-time support deflection.
Stop Answering the Same Question Twice: Learn how franchisors are cutting 50% of incoming franchisee questions by transforming ops manuals and training docs into smart, searchable systems.
Just-in-Time Learning: Gen Z doesn’t want e-learning PDFs. Tushar explains how Delightree is enabling short, actionable, multilingual training that fits the modern workforce.
FBCs Supercharged: Discover how AI can prep franchise business coaches with instant, data-backed insights—so they coach smarter, not harder.
Data-Driven Onboarding: With mapped rule-based workflows, AI companions, and actionable triggers, Delightree’s onboarding toolkit ensures new owners ramp up with clarity and confidence.
Predictive Coaching & Churn Prevention: Tushar unpacks how AI tools can flag underperforming units before they go off the rails—and how you can course-correct early using signals from POS data, audits, reviews, and training compliance.
Memorable Quotes:
“Half of support tickets come from franchisees asking for information they already have—but can’t find. AI solves that instantly.”
“AI doesn’t replace coaching. It just makes your best coach 10x more effective.”
“Don’t start with AI. Start with a business problem. The right AI will follow.”
Connect with Tushar:
📧 tushar@delightree.com
🔗 delightree.com
Don’t miss this one if you're ready to ditch the AI hype and finally make it useful—especially for multi-unit ops, support-heavy systems, and FBCs running on caffeine and spreadsheets. Tushar’s insights are smart, scalable, and ready to implement today.
#franchiseops #aiforfranchising #franchisegrowth #delightree #clienttether