
Beyond the Technology 71. Building a coalition of the willing at City St George's, University of London
Jul 22, 2025
Join Susannah Quinsee, Vice President of Digital and Student Experience, Baba Sheba, Professor of Digital Education, and Julie Voce, Head of Digital Education, as they delve into City St George’s digital transformation journey. They share insights on strategic leadership driving change and the integration of AI in enhancing student experiences. The trio discusses fostering an inclusive digital culture, the importance of upskilling for staff and students, and their collaboration with Jisc to promote effective organizational transformation. Explore their vision for a future-ready educational landscape!
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Transcript
Episode notes
City St George’s IT Big Six Anecdote
- City St George's digital transformation includes foundational IT projects called the 'IT Big Six'.
- These underpin AI integration and enhanced student experience through analytics and innovation.
Survey and Senior Buy-In Advice
- Conduct digital maturity surveys across stakeholders for baseline insights.
- Gain senior leadership buy-in to ensure institutional engagement and follow-through.
People Drive Digital Success Insight
- Technology alone isn’t enough; people engagement drives successful transformation.
- Building staff and student confidence with digital tools is key to adoption.



